33bt Privacy Policy — Our Commitment to Protecting Your Information

Various types of information are collected when you register and use the 33bt platform. This data comes from two main sources — what you provide directly, and what is collected automatically as you use the platform.

What you provide directly:

• Full name, date of birth, and gender
• Phone number and email address (where applicable)
• Mobile banking number (bKash, Nagad, Rocket)
• National ID or passport (for KYC verification)
• Any information you provide in your account settings

Automatically Collected:

• IP Address & Device Type
• Browser & operating system information
• Time spent on site & pages visited
• Gaming Activity & Betting History
• Transaction date, time & amount

33bt uses collected data solely for the purposes outlined below. It is never used for unnecessary or inappropriate purposes.

33bt never transfers your data to third parties for marketing or advertising purposes. Your privacy is our highest priority.

33bt uses cookies on its website. Cookies are small text files stored in your browser that help improve platform functionality.

Types of cookies 33bt uses:

• Essential Cookies: Essential for login sessions and platform security. Disabling these may cause the platform to function incorrectly.
• Performance Cookies: Data on which pages you visited and how long you stayed, and where you clicked, is analyzed to improve your experience.
• Functional Cookies: Used to remember your preferred language and settings.

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

33bt does not generally share your data with third parties. However, limited information may be shared in the following circumstances:

• Payment Processors: Minimum data required to process transactions via bKash, Nagad, or Rocket.
• Law Enforcement: Upon a valid order from a court or government authority.
• Technology Service Providers: Server hosting and security software providers — bound by our confidentiality agreement.
• Anti-Fraud System: To regulatory authorities for fraud prevention and anti-money laundering purposes.

Beyond the above, 33bt never sells, leases, or uses your data for commercial purposes.

33bt uses industry-leading technology to keep your data secure. Our security framework includes:

• 256-bit SSL Encryption: Every transaction and data exchange you make is encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
• Regular Security Audits: Regular system audits conducted by independent experts.
• Limited Access Policy: Only authorized personnel have access to specific data.
• Data Backup: Encrypted backups are performed regularly to prevent data loss.

Please keep in mind — no one can guarantee 100% security on the internet. Make sure your account password is strong and never share it with anyone.

33bt respects your full rights over your personal data. You may exercise the following rights at any time:

33bt does not retain your data beyond what is necessary. Retention periods depend on the type of information and applicable legal obligations.

• Account Information: For a minimum of 5 years after the account is active and after closure (as required by law).
• Transaction Records: Up to 7 years in accordance with financial regulations.
• Log Files & Device Information: Up to 90 days.
• KYC Documents: Up to 5 years, as required by regulatory obligations.
• Support Chat & Contact: 2 years after the issue is resolved.

Once the retention period expires, 33bt securely deletes or anonymizes your data.

33bt strictly prohibits use of its services by anyone under 18. We do not knowingly collect any data from minors.

Age verification is carried out at the point of registration. Should any minor's data reach us, it will be deleted immediately upon detection and the associated account will be closed.

33bt may update this privacy policy from time to time. Changes may occur due to legal updates, the introduction of new services, or technical upgrades.

If significant changes are made, we will:

• We will display a notification on the platform
• We will send an SMS to your registered phone number
• We will update the "Last Updated" date at the top of the page

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.

For any questions about our Privacy Policy or to exercise your data rights, please contact the 33bt support team.

• Live Chat: Live chat via the platform — active 24/7
• Email: [email protected] (response within 24 hours)

To submit a data rights request, include "Privacy Request" in the subject line. 33bt typically responds within 30 business days.