33bt Terms and Conditions — Please Read Before Use

33bt (hereinafter referred to as "the Platform" or "we") is an online gaming and Sports Betting service provider. These Terms and Conditions constitute a legally binding agreement between you and 33bt.

By using this platform, you confirm that you are at least 18 years of age and that online gaming is legal in your jurisdiction. 33bt reserves the right to modify these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your automatic acceptance of the updated terms.

33bt operates for entertainment purposes only. We place responsible gaming at the highest priority and actively discourage any form of addictive behaviour.

To open an account with 33bt, the following requirements must be met:

• You must be at least 18 years of age.
• Each person may register only one account. Opening multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Providing personal details — such as name, date of birth, or phone number — using someone else's identity is strictly prohibited.
• Keeping your account password confidential is your responsibility. 33bt will not be held liable for any issues arising from a shared password.

33bt may initiate a KYC (identity verification) process at any time. This may require a copy of your national ID or passport. Withdrawals may be put on hold until verification is complete.

33bt accepts deposits via popular mobile banking methods in Bangladesh. Currently supported payment channels:

• bKash — Minimum deposit: BDT 500
• Nagad — Minimum deposit: BDT 500
• Rocket — Minimum deposit: BDT 500

Deposits are usually credited to your account instantly. If there is a delay due to a technical issue, please contact our support team and keep a screenshot of the transaction for reference.

All deposits must be made from a payment account registered in your own name. Deposits made through a third party may result in account suspension.

The withdrawal rules on 33bt are detailed below:

• Minimum withdrawal amount: BDT 500
• Maximum daily withdrawal limit: BDT 50,000 (May vary depending on account level)
• Withdrawal requests are typically processed within 5–15 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Wagering requirements must be fulfilled before any bonus funds can be withdrawn.

Large withdrawals may be held pending KYC verification. 33bt reserves the right to request additional documentation for any transaction deemed suspicious.

33bt offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which must be read before claiming.

• Welcome Bonus: Available to new members only, based on the first deposit amount.
• Reload Bonus: Available to existing members on specific days or events.
• Cashback: A fixed percentage is returned on weekly or monthly losses.
• Free Spins: Applicable to selected slots games; wagering requirements must be met before winnings can be withdrawn.

If Bonus Abuse is detected, 33bt reserves the right to cancel the bonus and suspend the account. Using multiple accounts to claim bonuses is strictly prohibited.

All games on 33bt operate using RNG (Random Number Generator) technology, which guarantees completely fair and unbiased outcomes. Every game result is entirely random and not predetermined.

• Live Casino games are operated by real dealers and are independently audited.
• For Sports Betting, the odds set by 33bt are considered final.
• If a technical error causes an abnormal outcome, 33bt reserves the right to void that round.
• If your internet connection drops, your game state is saved on the server and will resume once you reconnect.

Any dispute regarding a game outcome must be reported to the support team within 48 hours. Claims submitted after this period may not be accepted.

The following activities are strictly prohibited on 33bt and may result in permanent account closure:

• Creating multiple accounts to claim bonuses or other benefits.
• Creating an account using false or someone else's identity.
• Depositing through money laundering or using funds from illegal sources.
• Cheating in games using software or bots.
• Intentionally exploiting any vulnerability or bug in the platform.
• Harassing or engaging in inappropriate behaviour toward other members.
• Operating an account on behalf of, or for the use of, a minor.

33bt may temporarily or permanently close an account under the following circumstances:

• Violation of any one of these Terms and Conditions.
• Failure to cooperate with the identity verification (KYC) process.
• Suspicious or unusual transaction activity.
• Order from a court or law enforcement authority.

Members may close their account at any time by notifying the support team. Any remaining balance should be withdrawn before the account is closed.

33bt considers responsible gaming a core commitment. We believe gaming is a form of entertainment — it should never be seen as a source of income or a solution to financial difficulties.

33bt provides the following benefits to its members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Automatic break after reaching a set loss threshold.
• Cooling-Off Period: Temporary break from 24 hours up to 6 weeks.
• Self-Exclusion: Option to close your account from 6 months up to permanently.

If you or someone close to you is struggling with a gaming addiction, please reach out to our support team. For more information, visit our Responsible Play View page.

33bt takes the protection of your personal information very seriously. For full details on how we collect, use, and safeguard your data, please refer to our Privacy Policy Available on the page.

• Your personal information is protected by SSL encryption.
• Your information is never sold or shared with third parties.
• Information may be disclosed to authorities only when required by law.
• You may request to view or delete your stored personal data at any time.

33bt reserves the right to update or modify these Terms and Conditions at any time. Members will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes have been made constitutes your acceptance of the updated terms. We recommend visiting this page regularly to stay informed of any updates.

If you have any questions about these Terms and Conditions or wish to raise a complaint, please contact the 33bt support team. Our team is available 24/7.

• Live Chat: Log in to the platform and start a live chat directly.
• Email: [email protected] (responses may take up to 24 hours)

After a complaint is submitted, 33bt will provide a resolution within 7 business days. For complex cases this may take longer, but you will be kept updated throughout.